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LEGAL

Privacy & cookie policy

Last updated: 28 September 2026

TEMPLATE · HAVE A SOLICITOR REVIEW BEFORE PUBLISHING

1. Who we are

VISIBI (“we”, “us”) provides AI visibility, ecommerce, cloud, security and marketing services and the VISIBI Radar software, serving clients in the United Kingdom, United Arab Emirates and United States. We are the data controller for personal data collected through this website. Contact: privacy@govisibi.ai.

2. What we collect

  • Contact details you give us in forms (name, email, company, website URL, phone).
  • Meeting and enquiry details (preferred time, location, project information).
  • Account and usage data if you sign up for VISIBI Radar.
  • Technical data such as IP address, browser and pages visited, collected via cookies with your consent.

3. How and why we use it

  • To reply to enquiries, arrange meetings and provide quotes (legitimate interests / steps before a contract).
  • To deliver services and software you buy from us (contract).
  • To send marketing emails where you have opted in (consent — you can unsubscribe any time).
  • To measure and improve the website (consent for analytics cookies).
  • To meet legal, tax and accounting obligations (legal obligation).

4. Sharing and international transfers

We share data only with trusted processors who help us run our business (for example hosting, email, CRM and analytics providers), under contracts that protect your data. Where data moves between the UK, UAE, EEA or other countries, we use appropriate safeguards such as the UK International Data Transfer Agreement or Standard Contractual Clauses. We never sell your personal data.

5. How long we keep it

Enquiry data is kept for up to 24 months after our last contact. Client and account records are kept for the length of the relationship plus 6 years for legal and tax purposes.

6. Your rights

Under UK GDPR and the UAE Personal Data Protection Law you can ask to access, correct, delete, restrict or port your data, and object to processing or withdraw consent. Email privacy@govisibi.ai. In the UK you can also complain to the Information Commissioner’s Office (ico.org.uk).

7. Cookies

We use strictly necessary cookies to run the site. With your consent we also use analytics cookies (such as Google Analytics 4) and advertising cookies (such as Google Ads, Microsoft Ads, Meta and LinkedIn) to measure and improve our marketing. We use Google Consent Mode, so these tags respect your choice. You can change your preferences at any time via the cookie banner or your browser settings.

Type
Purpose
Necessary
Security, load balancing, remembering your cookie choice.
Analytics
Understanding how visitors use the site (GA4).
Advertising
Measuring ad conversions and showing relevant ads.