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PERFORMANCE

What should a website maintenance plan include?

What a good website maintenance plan covers — updates, security, backups, monitoring, fixes and reporting — and how to compare providers.

By VISIBI Performance team·Reviewed by Saeed Ak, Co-founder & CTO·Updated 29 September 2026·6 min read
QUICK ANSWER

What a good website maintenance plan covers — updates, security, backups, monitoring, fixes and reporting — and how to compare providers.

KEY TAKEAWAYS
✓Maintenance prevents security incidents and slow decay.
✓Updates should be tested on staging before going live.
✓Clear SLAs and included hours make plans comparable.
INTERACTIVE CHECKLIST
Does your plan include…
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What should be included

  • Core, theme and plugin/extension updates
  • Security patches applied promptly
  • Daily off-site backups with tested restores
  • Uptime, SSL and performance monitoring
  • Monthly development hours for fixes
  • Monthly report
RELATED GUIDEIs Cloudflare worth it? 9 benefits for ecommerce and business websites → Want a developer on call?Fixed monthly support with real SLAs.Get a free site health check →

How to compare plans

Compare response times, included hours, staging testing, who does the work and what happens with unused hours.

Common mistakes to avoid

✕Only testing the homepage
✕Optimising lab scores instead of real-user data
✕Adding third-party scripts without a performance budget
✕Leaving load testing until the week before peak
HOW VISIBI CAN HELP

How we help with performance

01MeasureReal-user Core Web Vitals and load tests on key journeys.
02Fix in codeOur developers fix the root cause, not just the symptom.
03Protect peaksAutoscaling, caching and war-room cover for big days.
04MonitorAlerts on speed and checkout regressions with VISIBI Guard.
Get a free site health check →Free · No obligation · Reply within 24 hours

Frequently asked questions

How much does website maintenance cost?

From around £179/month on our plans, depending on complexity.

Is maintenance needed for small sites?

Yes — outdated software is the main cause of hacks.

Can you maintain a site another agency built?

Yes — we start with a free health check.

SA
Reviewed by Saeed Ak · Co-founder & CTO25 years engineering high-traffic ecommerce, cloud and security platforms. Written by the VISIBI Performance team.Meet the team →
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